|About the book|
What does it take to transform a learning organization into a knowledge enterprise? How can the process of transformation be designed in order to achieve a creative advantage?
This is a breakthrough book that explains how technological and conceptual synergies can be deployed for conversion of knowledge to knowledge management in the organizational context. Written by professionals who have tremendous expertise in consulting and developing KM solutions, it captures the essence of the time that is being referred to as the dawn of the knowledge society.
|About the author|
Dr Ganesh Natarajan is one of the leaders of the Indian Knowledge industry having led two successful organizations, Aptech and Zensar to global success. He is an alumnus of the Harvard Business School and IIT Bombay. He is currently Deputy Chairman and CEO of Zensar Technologies and has been elected Vice Chairman of industry association NASSCOM for 2007-08.
Ganesh is a reputed columnist and author of three McGraw-Hill books on Business Process Reengineering and Knowledge Management.
Sandhya Shekhar is Director, Asia-pacific Consulting in Gartner and is responsible for the consulting practice of Gartner in India. She has more than 18 years experience in the IT industry, with a focus on IT strategy, enterprise solutions and software engineering. Her key skill areas include e-business solutions, knowledge management, web-based solutions and software development tools, technologies and methodologies. She has let numerous software projects from inception to implementation in various functional areas using diverse technologies, from client-server and expert systems to object oriented and web-based technologies, including online learning.
She has a management degree from the Indian Institute of Management, Bangalore and is a university rank holder with a bachelor?s degree in mathematics.
|Table of contents|
Chapter 1. Knowing What There is to Know
Chapter 2. Demystifying Knowledge Management
Chapter 3. The Technology Perspective
Chapter 4. The Process Perspective
Chapter 5. The Learning Systems Perspective
Chapter 6. The KM Toolbox
Chapter 7. Building the knowledge Corporation
Chapter 8. Implementing KM in Your Organization
Chapter 9. Changing Liver Everywhere
Chapter 10. The Future